Course Detail

Certificate in Spa Management & Operations

This program focuses on developing managerial & leadership skills among participants while focusing on the business aspect of Spas & Salons. The program intends to enable participants to make day to day as well as strategic decisions in Spas to achieve corporate goals.

The program follows a B-School teaching methodology to simulate real life situations encountered in International spas & salons. Modules such as Marketing, Operations Management, Personnel Management, Leadership, Customer Management, Accounting & Finance for Spas, & Strategy are covered. To ensure that participants are updated with latest trends & industry outlook, the program is customized to provide a unique in-depth experience.


Minimum requirement is successful completion of Graduation or high school with minimum two years of relevant work experience. The program is recommended to Senior Spa Therapists, Senior Beauty Therapists, Spa Supervisors, Spa Managers, Spa operators & promoters, Graduates of Ayurveda & Naturopathy programs like BAMS.

Course Content

Phase 1
. Introduction to Spas & Spa Management
. Spa Philosophies & Practices
. Spa Design & Development

Phase 2
. Understanding Spa treatments & Menu Planning
. Understanding Spa operations

Phase 3
. Human Resource Management in Spas
. Customers Experience management in Spas
. Financial Management & Reporting Systems for Spas

Phase 4
. Sales & Marketing in Spas
. Trends and new developments in the global Spa industry
. Managing your career in Spa industry

. Final Project & Online Test



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